Privacy Policy
Last Updated: January 13, 2026
Oscar Logistics ("Company," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website at https://evolvelock.com (the "Site") and who use our services, including van and truck rentals, professional moving services, moving supplies, moving equipment rentals, and storage solutions (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our Services.
By accessing our Site or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site or Services.
1. Information We Collect
We may collect the following categories of information:
1.1 Personal Information You Provide to Us
When you request a quote, make a reservation, rent equipment, book moving services, purchase supplies, or communicate with us, we may collect:
- Contact Information: Full name, email address, phone number, and mailing address.
- Service Information: Pickup and delivery addresses, moving dates, inventory of items to be moved or stored, and special instructions.
- Payment Information: Credit card numbers, billing addresses, bank account details, and other financial information necessary to process transactions. Payment data is processed securely through our third-party payment processors and is not stored on our servers.
- Identification Information: Driver's license number, date of birth, and insurance information for vehicle rental verification as required by California Vehicle Code Section 14600 and applicable regulations.
- Account Credentials: Username, password, and other login details if you create an account on our Site.
- Communications: Any correspondence you send to us, including emails, messages, and feedback.
1.2 Information Collected Automatically
When you visit our Site, we may automatically collect certain information through cookies, web beacons, and similar technologies, including:
- Device Information: IP address, browser type and version, operating system, device type, and unique device identifiers.
- Usage Information: Pages visited, time spent on pages, links clicked, search queries, referring website URLs, and other browsing behavior.
- Location Information: General geographic location derived from your IP address (city/state level). We do not collect precise GPS location without your explicit consent.
1.3 Information from Third Parties
We may receive information about you from third-party sources, including:
- Credit reporting agencies for credit verification and fraud prevention purposes.
- Insurance verification services to confirm your insurance coverage for vehicle rentals.
- Marketing and analytics providers to help us understand our audience and improve our Services.
- Social media platforms when you interact with our social media pages.
2. How We Use Your Information
We use the information we collect for the following business purposes:
- To Provide and Manage Services: Process reservations, rental agreements, moving contracts, storage agreements, and supply orders; coordinate logistics; communicate appointment details; and deliver the Services you request.
- To Process Payments: Process transactions, send invoices, and manage billing and collections.
- To Verify Identity and Eligibility: Verify driver's license validity, insurance coverage, and creditworthiness for rental services as required by applicable laws and regulations.
- To Communicate With You: Respond to your inquiries, send service-related announcements, provide customer support, and send important notices regarding your account or transactions.
- To Improve Our Services: Analyze usage patterns and trends to enhance our Site, optimize operations, and develop new service offerings.
- To Send Marketing Communications: With your consent where required by law, we may send you promotional emails, special offers, and newsletters. You may opt out at any time by clicking the unsubscribe link in our emails or contacting us directly. We comply with the CAN-SPAM Act of 2003 and all applicable California anti-spam laws.
- To Ensure Security: Detect, prevent, and respond to fraud, unauthorized access, illegal activity, and security incidents.
- To Comply With Legal Obligations: Fulfill our obligations under California and federal laws, including recordkeeping requirements under California Public Utilities Commission (CPUC) regulations and California Vehicle Code.
3. Legal Bases for Processing (For EEA/UK Visitors)
If you are located in the European Economic Area (EEA) or the United Kingdom, our legal bases for processing your personal information under the GDPR or UK GDPR include:
- Performance of a Contract: Processing necessary to provide Services you have requested or to take steps at your request before entering into a contract.
- Legitimate Interests: Processing for our legitimate business interests, such as improving our Services, security, and marketing, provided your interests and fundamental rights do not override those interests.
- Consent: Processing based on your consent, which you may withdraw at any time.
- Legal Obligation: Processing necessary to comply with applicable legal obligations.
4. Sharing and Disclosure of Information
We may share your information with the following categories of recipients:
4.1 Service Providers and Business Partners
We share information with trusted third-party service providers who assist us in operating our business, including:
- Payment processors (e.g., Stripe, Square, PayPal)
- Insurance providers and verification services
- Vehicle maintenance and towing services
- Storage facility operators
- IT and cloud hosting providers
- Customer relationship management (CRM) platforms
- Email marketing and communication platforms
- Analytics providers (e.g., Google Analytics)
These service providers are contractually bound to protect your information and use it only for the purposes we authorize.
4.2 Legal and Regulatory Disclosures
We may disclose your information when required by law or in response to valid legal requests, including:
- To comply with a subpoena, court order, or other legal process.
- To comply with California Public Utilities Commission (CPUC) regulations and reporting requirements.
- To comply with California Vehicle Code and Department of Motor Vehicles (DMV) requirements.
- To protect our rights, property, or safety, or the rights, property, or safety of others.
- To enforce our Terms and Conditions, Rental Agreements, Moving Services Agreements, or Storage Agreements.
- To investigate and prevent fraud, illegal activity, or violations of our policies.
4.3 Business Transfers
In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity. We will notify you of any such change via email and/or a prominent notice on our Site.
4.4 With Your Consent
We may share your information for any other purpose disclosed to you and with your consent.
4.5 No Sale of Personal Information
We do not sell your personal information to third parties for monetary or other valuable consideration. As defined under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), we do not engage in the "sale" or "sharing" of personal information for cross-context behavioral advertising.
5. Cookies and Tracking Technologies
5.1 What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They help us remember your preferences, understand how you interact with our Site, and improve your experience.
5.2 Types of Cookies We Use
- Essential Cookies: Necessary for the basic functionality of our Site, such as maintaining your session and security. These cannot be disabled.
- Functional Cookies: Remember your preferences and choices to enhance your experience.
- Analytics Cookies: Help us understand how visitors use our Site, which pages are most popular, and how we can improve. We use Google Analytics, which may set cookies on your device. Google's privacy policy is available at https://policies.google.com/privacy.
- Marketing Cookies: Used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns.
5.3 Your Cookie Choices
When you first visit our Site, you will be presented with a cookie consent banner where you can choose to accept or decline non-essential cookies. You can also manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.
5.4 California Do Not Track Disclosure
California Online Privacy Protection Act (CalOPPA) requires us to disclose how we respond to "Do Not Track" (DNT) signals. Our Site does not currently respond to DNT browser signals because no uniform standard for DNT has been adopted. However, you may manage your cookie preferences as described above.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to provide Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Specific retention periods include:
- Transaction Records: Retained for at least 4 years as required by California Code of Regulations Title 4, Division 3, Chapter 1 for moving companies and applicable tax and accounting requirements.
- Rental Records: Retained for the duration of the rental agreement plus 3 years to comply with California Vehicle Code and insurance requirements.
- Storage Records: Retained for the duration of the storage agreement plus 3 years following termination.
- Marketing Communications: Retained until you opt out of receiving such communications.
- Website Analytics: Retained in aggregated and anonymized form for up to 26 months.
When information is no longer needed, we will securely delete or anonymize it.
7. Data Security
We implement reasonable and appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmitted between your browser and our servers.
- Encryption of sensitive data at rest.
- Firewalls and intrusion detection systems.
- Access controls and authentication protocols limiting access to authorized personnel only.
- Regular security assessments and vulnerability testing.
- Secure payment processing through PCI DSS-compliant third-party processors.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
8. Your Rights and Choices
8.1 California Consumer Privacy Act (CCPA/CPRA) Rights
If you are a California resident, the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA), grants you the following rights regarding your personal information:
Right to Know: You have the right to request that we disclose the following information covering the 12-month period preceding your request:
- The categories and specific pieces of personal information we have collected about you.
- The categories of sources from which your personal information was collected.
- The business or commercial purposes for collecting or sharing your personal information.
- The categories of third parties with whom we share your personal information.
- The categories of personal information disclosed for a business purpose or sold/shared.
Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (e.g., completing a transaction, detecting security incidents, complying with legal obligations, or exercising free speech rights).
Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
Right to Opt Out of Sale/Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. As stated in Section 4.5, we do not sell or share your personal information.
Right to Limit Use of Sensitive Personal Information: You have the right to limit the use of your sensitive personal information to that which is necessary for providing Services or as permitted by law. We only use sensitive information (such as driver's license data) for purposes directly related to providing our Services and as required by law.
Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising any of your CCPA/CPRA rights. We will not deny services, charge different prices, or provide a different level of quality based on your exercise of these rights.
Right to Appeal: If we deny your request, you have the right to appeal our decision by contacting us as described below.
How to Exercise Your CCPA/CPRA Rights: To exercise your rights, you may submit a request by:
- Emailing us at: info@evolvelock.com
- Calling us at: +1 424 355 1085
- Visiting our website and submitting a request through our contact form
We will verify your identity by matching information you provide with information we have on file. We may request additional information as necessary to verify your identity. You may designate an authorized agent to make a request on your behalf by providing written authorization signed by you.
We aim to respond to verifiable consumer requests within 45 days. If we require additional time (up to 90 days in total), we will inform you of the reason and extension period in writing.
Metrics: In the preceding 12 months, we have not received any CCPA/CPRA requests. We will update this metric annually as required by law.
8.2 California "Shine the Light" Law
California Civil Code Section 1798.83 (the "Shine the Light" law) permits California residents to request information regarding our disclosure of personal information to third parties for their direct marketing purposes. As stated in Section 4.5, we do not disclose personal information to third parties for their direct marketing purposes.
8.3 General Data Protection Regulation (GDPR) Rights
If you are located in the European Economic Area or the United Kingdom, you have the following rights under the GDPR and UK GDPR:
- Right of Access: Request access to your personal data.
- Right to Rectification: Request correction of inaccurate data.
- Right to Erasure (Right to be Forgotten): Request deletion of your data under certain circumstances.
- Right to Restrict Processing: Request restriction of processing under certain circumstances.
- Right to Data Portability: Request transfer of your data in a structured, commonly used format.
- Right to Object: Object to processing based on legitimate interests or direct marketing.
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
To exercise your GDPR rights, please contact us using the information in Section 12. We will respond to your request within 30 days.
8.4 Your Other Choices
- Email Marketing Opt-Out: You may opt out of receiving promotional emails by clicking the "unsubscribe" link in any email or contacting us directly. Please note that even if you opt out of marketing emails, you may still receive service-related communications regarding your transactions.
- Account Information: You may review, update, or delete your account information by logging into your account on our Site or contacting us.
- Browser Settings: You can configure your browser to reject cookies or alert you when cookies are being set.
9. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18, or under 16 as defined by the California Consumer Privacy Act. If we become aware that we have inadvertently collected personal information from a child without appropriate parental consent, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us immediately.
We comply with the Children's Online Privacy Protection Act (COPPA) and applicable California laws regarding the privacy of minors.
10. Third-Party Links and Services
Our Site may contain links to third-party websites, including social media platforms, payment processors, and other service providers. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to information collected by Oscar Logistics.
11. International Data Transfers
Our business is based in the United States. If you provide information to us from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Site or Services, you consent to such transfer, storage, and processing. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy and applicable law.
If we transfer personal data from the EEA or UK to the United States, we rely on appropriate transfer mechanisms such as Standard Contractual Clauses (SCCs) as approved by the European Commission or UK Information Commissioner's Office, or other lawful transfer mechanisms.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the "Last Updated" date at the top of this policy. Material changes will be communicated by:
- Posting a prominent notice on our Site.
- Sending an email notification to the email address associated with your account (if applicable).
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Site or Services after any changes constitutes your acceptance of the updated Privacy Policy.
13. California Privacy Rights — Additional Disclosures
13.1 Categories of Personal Information Collected in Preceding 12 Months
In the preceding 12 months, we may have collected the following categories of personal information from California residents:
- Identifiers: Name, address, email, phone number, driver's license number, IP address.
- Financial Information: Payment card numbers, bank account information (processed through third-party payment processors).
- Commercial Information: Records of Services purchased, rental history, moving and storage records.
- Internet/Electronic Activity: Browsing history, search history, interactions with our Site.
- Geolocation Data: Approximate location derived from IP address.
- Professional/Employment Information: Employer information for commercial moving and storage services.
- Inferences: Preferences and characteristics drawn from the above information.
13.2 Categories of Sources
We collect information from: (a) you directly; (b) your browser and device automatically; (c) third-party service providers; (d) insurance verification services; and (e) credit reporting agencies.
13.3 Business or Commercial Purpose for Collection
We collect your information for the business and commercial purposes described in Section 2 of this Privacy Policy.
13.4 Categories of Third Parties With Whom We Share
We share information with: (a) service providers; (b) payment processors; (c) insurance providers; (d) legal and regulatory authorities as required by law; and (e) business transferees in the event of a business transfer.
13.5 Disclosure for Business Purposes
In the preceding 12 months, we may have disclosed each category of personal information listed above for business purposes to the categories of third parties listed above.
13.6 Personal Information of Minors
We do not knowingly collect or sell the personal information of minors under 16 years of age.
14. California-Specific Privacy Disclosures
14.1 California Online Privacy Protection Act (CalOPPA)
Pursuant to CalOPPA (California Business and Professions Code Sections 22575-22579), we disclose the following:
- Our Site may collect personally identifiable information as described in Section 1.
- Third parties may collect personally identifiable information about your online activities over time and across different websites when you use our Site.
- You will be notified of any material changes to this Privacy Policy as described in Section 12.
- Our Site does not respond to "Do Not Track" signals as no uniform standard has been established. You can manage cookies through your browser settings.
14.2 California Civil Code Section 1798.100 et seq. (CCPA/CPRA)
We comply with the California Consumer Privacy Act and California Privacy Rights Act as described in Section 8.1 above.
14.3 California Business and Professions Code Section 22580-22582 (Eraser Button for Minors)
California residents under the age of 18 who are registered users of our Site may request removal of content or information they have publicly posted by contacting us. We will make reasonable efforts to remove such content, though we cannot ensure complete or comprehensive removal as content may be republished or archived by third parties.
15. Contact Information
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or our privacy practices, please contact us:
Oscar Logistics
Email: info@evolvelock.com
Phone: +1 424 355 1085
Address: 1223 1/2 N Ogned Dr. West Hollywood, CA 90046
Website: https://evolvelock.com
If you have a complaint regarding our privacy practices and are a California resident, you may also contact the:
California Privacy Protection Agency (CPPA)
Email: privacy@cppa.ca.gov
Website: https://cppa.ca.gov
California Attorney General's Office
Website: https://oag.ca.gov/privacy
You may also file a complaint with the Federal Trade Commission (FTC) at https://www.ftc.gov/complaint.
This Privacy Policy was last updated on January 13, 2026 and is effective immediately.