Terms and Conditions

Last Updated: January 2026

Welcome to Oscar Logistics ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website at https://evolvelock.com (the "Site") and the services we offer, including but not limited to van and truck rentals, professional moving services, moving supplies, moving equipment rentals, and storage solutions (collectively, the "Services").

By accessing or using our Site or Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Site or Services.

1. Acceptance of Terms

By placing an order, making a reservation, renting equipment, or utilizing any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with any additional terms incorporated by reference. These Terms apply to all users of the Site and Services, including without limitation individuals, businesses, and authorized representatives.

2. Description of Services

Oscar Logistics provides the following services:

Van and Truck Rentals: Rental of cargo vans, box trucks, and moving trucks for personal or commercial use. All rentals are subject to availability, driver eligibility verification, and separate rental agreements.
Professional Movers: Full-service and partial moving services including packing, loading, transportation, unloading, and unpacking of household or commercial goods.
Moving Supplies: Sale of boxes, tape, bubble wrap, packing paper, dollies, and other moving-related supplies.
Moving Equipment Rentals: Rental of moving equipment such as furniture dollies, appliance dollies, moving blankets, straps, and walkboards.
Storage Solutions: Short-term and long-term storage of personal and commercial property in secure facilities.

3. Van and Truck Rentals

3.1 Eligibility. To rent a van or truck, you must be at least 21 years of age (or 25 depending on vehicle class), possess a valid driver's license, and provide proof of insurance. Additional drivers must also meet these requirements and be listed on the rental agreement.

3.2 Rental Agreement. Each rental is governed by a separate Rental Agreement that you must sign prior to taking possession of the vehicle. The Rental Agreement includes specific terms regarding rental period, mileage limits, fuel policy, insurance, and prohibited uses.

3.3 Vehicle Condition. You are responsible for inspecting the vehicle prior to departure. Any pre-existing damage must be noted on the Rental Agreement. You assume all responsibility for damage occurring during the rental period.

3.4 Prohibited Uses. Our vehicles may not be used for: (a) illegal activities; (b) racing or off-road driving; (c) transporting hazardous materials; (d) subleasing; (e) driving under the influence of alcohol or drugs; or (f) any use that violates applicable laws.

3.5 Insurance. Renters must maintain valid auto insurance or purchase coverage through us. You are financially responsible for all damage, theft, or loss of the vehicle up to the full value of the vehicle.

3.6 Return Policy. Vehicles must be returned by the agreed-upon time and to the specified location. Late returns are subject to additional fees. A cleaning fee may apply if the vehicle is returned in an excessively dirty condition.

4. Professional Moving Services

4.1 Estimates. We provide binding and non-binding estimates as required by California and federal regulations. All estimates are based on the information you provide regarding the volume and weight of items to be moved. Additional charges may apply if the actual shipment exceeds the estimated weight or volume.

4.2 Reservation and Deposit. A deposit may be required to reserve your moving date. Deposits are applied toward the total cost of the move. Cancellation policies are outlined in your specific moving services agreement.

4.3 Prohibited Items. The following items may not be transported: hazardous materials, flammable items, perishable goods, plants, pets, illegal substances, firearms, cash, jewelry, valuable documents, and other items as specified in your moving agreement.

4.4 Access and Parking. You are responsible for ensuring that our movers have adequate access to your property, including elevator reservations, parking permits, and clear pathways. Any costs associated with parking violations, towing, or access issues are your responsibility.

4.5 Valuation and Full Value Protection. As required by California law (California Public Utilities Code § 5275 and California Code of Regulations Title 4, Division 3, Chapter 1), we offer the following liability options:

Released Value (Minimum Liability): $0.60 per pound per article, at no additional charge.
Full Value Protection: Optional coverage that provides repair, replacement, or cash settlement for lost or damaged items. Rates vary.

You must declare the value of your shipment and select your preferred level of protection. Failure to declare value in writing may result in application of the minimum Released Value.

5. Moving Supplies

5.1 Purchase. All moving supplies sold through our Site or at our locations are subject to availability. Prices are as listed and are subject to change without notice.

5.2 Returns. Unused, unopened supplies may be returned within 30 days of purchase with a valid receipt. Custom or special-order items are non-returnable.

6. Moving Equipment Rentals

6.1 Rental Period. Equipment is rented on a daily, weekly, or monthly basis as agreed. The rental period begins at checkout and ends upon return of the equipment to our facility.

6.2 Condition and Care. You are responsible for the proper use and care of all rented equipment. Equipment must be returned in the same condition as received, normal wear and tear excepted. Damage beyond normal wear and tear will result in repair or replacement charges.

6.3 Late Fees. Equipment returned after the agreed-upon return date will incur additional rental charges at 1.5 times the daily rate for each day late.

7. Storage Solutions

7.1 Storage Agreement. All storage services are governed by a separate Storage Agreement. You must provide a detailed inventory of all items to be stored.

7.2 Access. Access to stored items is by appointment only, unless otherwise specified in your Storage Agreement. Notice of at least 24 hours is required for access.

7.3 Prohibited Items. The following may not be stored: hazardous materials, flammable or combustible items, perishable goods, live plants or animals, illegal substances, stolen property, firearms, ammunition, explosives, and any items requiring climate-controlled conditions unless such storage has been specifically agreed upon.

7.4 Termination. You may terminate the Storage Agreement with written notice as specified in your agreement. We reserve the right to terminate storage services for non-payment, violation of these Terms, or suspected illegal activity with 30 days' written notice.

7.5 Lien Rights. Under California Civil Code Sections 1856-1860 and California Commercial Code Sections 7101-7210, we reserve a warehouseman's lien on all stored property for unpaid storage fees and related charges. If fees remain unpaid after the required notice period, we may sell the stored property at public auction to satisfy the lien.

8. Payment Terms

8.1 Fees and Charges. You agree to pay all fees and charges associated with the Services you request or utilize. All prices are in U.S. dollars. Prices do not include applicable taxes, which will be added to your total.

8.2 Payment Methods. We accept major credit cards, debit cards, cash, and electronic bank transfers. A deposit or advance payment may be required to confirm reservations.

8.3 Late Payments. Payments not received within 15 days of the due date are subject to a late fee of 1.5% per month (18% APR) or the maximum allowed by law, whichever is less.

9. Cancellation and Refund Policy

9.1 Moving Services. Cancellation policies are specific to each service agreement. Generally, cancellations made 48 hours or more before the scheduled service date are eligible for a full refund of any deposit. Cancellations made within 48 hours may forfeit the deposit or be subject to a cancellation fee.

9.2 Rentals. Rental reservations may be cancelled up to 24 hours before the scheduled pickup time without penalty. Late cancellations may result in a charge equal to one day's rental fee.

9.3 Storage. Storage agreements may be cancelled with 30 days' written notice. Refunds for prepaid storage fees are prorated for the unused portion of the prepaid period.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OSCAR LOGISTICS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OF OUR SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

FOR MOVING SERVICES, OUR LIABILITY FOR LOSS OR DAMAGE TO YOUR GOODS IS LIMITED TO THE LEVEL OF PROTECTION YOU SELECTED AS PROVIDED IN SECTION 4.5 ABOVE.

11. Release of Claims

For storage services, you acknowledge that we do not insure stored property against loss, damage, theft, fire, water damage, Acts of God, or other perils. You agree to release and hold us harmless from any claims for loss or damage to stored property, except to the extent caused by our gross negligence or willful misconduct.

12. Indemnification

You agree to indemnify, defend, and hold harmless Oscar Logistics, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of our Services; (b) your breach of these Terms; (c) your violation of any applicable law or regulation; or (d) any damage to property or injury to persons caused by you or your representatives.

13. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.

14. California-Specific Disclosures

14.1 California Moving Companies. As a moving company operating in California, we comply with the California Public Utilities Commission (CPUC) and California Code of Regulations Title 4, Division 3, Chapter 1. Our CPUC carrier number is available upon request. If you believe we have violated your rights, you may contact the CPUC at:

California Public Utilities Commission
Consumer Affairs Branch
505 Van Ness Avenue
San Francisco, CA 94102
Phone: (800) 877-8867
Website: https://www.cpuc.ca.gov

14.2 Rental Vehicle Insurance. California Insurance Code Section 1758.8 requires that we disclose that your personal auto insurance policy may provide coverage for rental vehicles. You should contact your insurance agent to determine the extent of your coverage. We offer optional Rental Vehicle Protection (RVP) as permitted by law.

14.3 Storage Services. Our storage services comply with California Self-Service Storage Facility Law (California Business and Professions Code Sections 21700-21716). Your stored property is subject to a warehouseman's lien as described in Section 7.5 above.

14.4 Consumer Rights. California Civil Code Section 1789.3 provides that you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at (800) 952-5210 or in writing at 1625 North Market Boulevard, Suite S-202, Sacramento, California 95834, regarding any complaints or questions about our Services.

15. Governing Law and Dispute Resolution

15.1 Governing Law. These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in California.

15.2 Informal Resolution. Before initiating any legal proceeding, you agree to first contact us at info@evolvelock.com to attempt to resolve the dispute informally. Both parties agree to negotiate in good faith for a period of at least 30 days before pursuing formal action.

15.3 Arbitration. Any dispute that cannot be resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall be held in California. Judgment on the arbitration award may be entered in any court having jurisdiction.

15.4 Class Action Waiver. YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

16. Intellectual Property

All content on our Site, including text, graphics, logos, images, and software, is the property of Oscar Logistics or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

17. Privacy

Your use of our Site and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal information.

18. Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

19. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

20. Entire Agreement

These Terms, together with any applicable Rental Agreement, Moving Services Agreement, Storage Agreement, and our Privacy Policy, constitute the entire agreement between you and Oscar Logistics regarding your use of our Services, superseding any prior agreements or understandings.

21. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our Site. Your continued use of our Services after any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

22. Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us:

Oscar Logistics
Email: info@evolvelock.com
Phone: +1 424 355 1085
Address: 1223 1/2 N Ogned Dr. West Hollywood, CA 90046
Website: https://evolvelock.com